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Originally Posted by hippojam1
and to those of you who think we should save our complaints for big problems. if there's only one dealership and you have no choice, then sure. you're out of luck. but we're paying A LOT for porsches and porsche service...why should we be getting pushed around?
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I agree with you as well, particularly when you are treated as a replaceable commodity. However, I do not expect more service because I paid $xxx for my car and someone esle cannot expect this level of service because they paid less. I just have a reasonable expectation that the dealership will do what they say. When they don't (and they eventually will) I simply ask myself how important it really is. To be inconvenienced is, unfortuneately, inevitable.
Here's an interesting link about yet another dealership problem angle:
http://forums.rennlist.com/rennforums/showthread.php?t=261510