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Old 03-23-2006, 05:43 PM   #7
turtle
Registered User
 
Join Date: Mar 2006
Location: tn
Posts: 22
I work at a dealership as well. What you have here sounds like your advisor first let you down by not calling you, and knew it. Hence the whole avoidance issue. Also, the guy doesn;t have any people skills - that's why he passed the buck. When you brought the car in, you were dealing with and paying him(as a dealer rep). So, regardless of third party error, he should've taken responsibilty for the mix up.
It seem to me that the only truly isolatable fault here(we'll never know if there was a screwup in parts order) is the advisor. Give the dealership another shot, but if it happens twice....then bail.
Just be happy it was just the lumbar :P
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