As an owner of another triple-black '02, I'm wondering if the vehicle you bought used to live somewhere other than Florida. A plastic window from an '02 shouldn't have cracked IMO. Perhaps it had been in a colder climate and left exposed. What did the window look like when you bought it?
I feel your pain on the damage to the hood, but that will happend on virtually any black car. Follow 'Lap's advice on repairing the chips. And don't forget to clay your car when you wash/polish/wax it, particularly the hood.
And I would agree that a good independent mechanic will appreciate your business and not charge you to subsidize a fancy building and advertising.