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Hi jaykay.
I just tried the link and it worked for me , but I'm not IT trained so it might just mean I'm UK based and it will only work for us, haven't got a clue why it wont work for you to be honest.
The best thing you can do is a search on this forum for "Amberectomy" or "de-ambered" this is where I think I had the details as my "How to" hasn't got as in depth detail as the original thread.
Good luck it is well worth doing if you have the Face lift model.
Guvs.
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