Quote:
Originally Posted by Mark_T
The mere thought of letting Walmart's trained monkeys actually take a wrench to my car sends cold chills down my spine. Does anyone really believe that those flat-rate hacks would even check the torque spec for a drain plug, never mind actually apply it? Would you really want some ham-fisted lout tightening your plastic filter housing? I feel faint... I need to lie down for a while...
|
I would have thought the same thing but after my discussions with the local manager of the auto department I see a different picture. They look up and torque to spec absolutely everything. They are doing more CYA stuff than any of our regular mechanics I can assure you because Walmart is a big juicy target for lots of claims (both deserved and undeserved).
If anything I would say that they are too "by the book" and not allowed to make decisions that would create different outcomes... no judgement allowed by the employees because they are too big. Follow the manual and let corporate deal with it is the mentality and in that environment you tend to run off the good people that use their brains.
So the end result may be the same but they are using torque wrenches more than you and I are. They are trying to do work that is good work as well as fending off potential liability at the same time and that is not conducive to the best results.
I will let them patch my Boxster's tire because the do an excellent job at that and it was only $10 and it was a Sunday. Anything else...I don't think so.