What a pathetic parts department. Show them this diagram. Or better yet, find another dealer.
http://www.pelicanparts.com/PartsLookup/HTML/986_USA_KATALOG/501-01-Frame3.htm
Here's a picture to show you it's normal what you have there...
Also, if I'm not mistaken, there's actually a threaded bolt that suspends down thru the plate and then you secure a nut to it from the underside...
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Last edited by Boxtaboy; 05-14-2010 at 03:45 AM.
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