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Old 04-20-2009, 08:47 AM   #3
mylamb
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Join Date: Aug 2006
Location: Chicago
Posts: 137
Lil B,

What were the details of your issue? Did they take too long to send a part? Was it broken? I will look into Sunset too. Does your local shop have a problem with installing Sunset parts even if they don't order them and mark them up? I'm assuming that the "mark-up" issue is why techs don't want to do warranty the parts. They're not making enough money on the job.
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