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Old 04-20-2009, 08:27 AM   #2
Lil bastard
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Join Date: Feb 2008
Location: Du Monde
Posts: 2,199
I have used Suncoast in the past. But one time I had an issue with them.

Even though in the end everything worked to my satisfaction, they made me jump through waay too many hoops to get there.

As the customer, I became extremely disenchanted with Suncoast, and now give all my OEM part business to Sunset in Oregon.

I know that lots of people have used Suncoast satisfactorily, and that's great.

But in my case, they seemed to work extra hard to lose my business - I was amazed at the lack of customer focus they showed me, and this at a senior management level.

You never know how good a supplier is until you have a problem, and in my case, they just made it impossible for me to throw any more business or money their way.

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Last edited by Lil bastard; 04-20-2009 at 08:35 AM.
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