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I had a new top installed about 2 months ago. The installer (an approved GAHH installer) did not install the straps properly and I had the same problem. Took it back and with about 10 min. of adjustments (installed straps the correct way) the problem was solved. Now the top fits perfectly.
By the way, it took me almost 2 months for the top to loosen up enough for me to close the hinge without first pulling the top down manually with my hand. This is normal with a new top.
The guys at GAHH can talk with your installer to easily solve your problem.
Enjoy the new top.
Eric
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