Zaino has great products, and Sal Zaino is a very good business man.
Sal will always answer e-mails and phone calls. Even on weekends. 2 years ago I had some small clumps in my Z5 and Zaino immediately sent out a replacement. No questions asked. Sal Zaino donated over $75 worth of door-prize products for out Tail of the Dragon trip last year.
NickCats organized a group buy on Zaino product a few months ago. This was a great idea, and you should watch for this again in the future and stock-up.
Why should Sal Zaino, or any other business, give away shipping costs? I don't work for free, and would encourage you never to do so either. We offer fair value and should be compensated accordingly.
So you were willing to spend $5 and then drove to Auto Zone. I bet you spent more than the difference ($3.95) on gas and your time. Hopefully you at least took the Boxster!
