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well first, let me thank you guys for all the support. i finally got the car back today...with the rat poo still inside. the guy claimed that the detailer was closed. honestly, i didn't care anymore, i just wanted my car back. he also, never installed my rear tail light...he gave it to me and told me to do it myself. aside from that...my radio doesn't work, it just says "wait," and there's something missing from my dash. i brought the car home, completely detailed the inside myself (had to make sure i didn't bring home an unwanted guest), and installed my tail light.
on a happier note, the exhaust sounds absolutely AMAZING! i went ahead and notified the insurance company of how things went down, and basically told them i was going to get my car regardless of the stage it was in, and told them to basically do whatever was necessary to make sure they got their money straightened out. i'm doing some research to figure out what i can do LEGALLY to make him suffer at this point.
me being a mechanic, i have always had a chip on my shoulder when it comes to dealerships or even other shops in general that have expensive prices...BUT...i now have a new-found respect for them. it's hard to put your money under the level of customer service, but you can never put a price on customer service.
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