[tboyer]

Originally Posted by rick3000

^ My earlier post was way off.

I picked the car up today with some major trouble. After waiting for a half hour they come in a tell me that they didn't find anything wrong with the car, but they did change the spark plugs (without my consent), use half a tank of gas, and put about 50 miles on the car. Oh, and they also gave me a bill for $640. $450 in labor, $140 for spark plugs, and $50 in tax. For all I know they didn't do anything.

I am thinking of writing to Porsche North America, the dealership owner, and the Better Business Bureau.

What??? Amazing that this is even possible, fortunately I have never been put in this situation. If I got my car back with a bunch of unauthorized repairs I would have had a fit in the dealership, let alone waiting a week for a spark plug change! I'm not sure where you are located, hopefully you have another dealership nearby to take your car to (I have 4 or 5 Porsche dealerships within 30 miles of me in the D.C. area). My suggestion would be to make an appointment with the service and general manager and knock out why this happened and what they're going to do about it.