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Sorry to hear that. I guess you know your options now. Is it worth the extra drive? Maybe you should explain to the local GM what you explained to us. Sometimes they'll have a service advisor that will establish a one-on-one relationship with a customer and therfore force that advisor to be accountable. if anything goes wrong, you go to the GM.
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"Of all the extreme sports I've ever participated in- windsurfing, kite boarding, wake boarding, tow-in surfing and snowboarding- skiing, for me, made everything else easy."
-Chuck Patterson
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