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Old 07-03-2007, 05:30 PM   #7
tombea
Registered User
 
Join Date: May 2007
Location: Suwanee GA
Posts: 87
I usually do two things. First I contact USAA to have the charge reversed on my card. As I have been a USAA customer for 44 years and have all of my insurance and some of my investments there I always have the reversal stick. The second thing is to contact the BBB had file a compliant. Sometimes when I use this approach I get a credit from the company and have a credit from when I reversed the charge.

I went to the automation web site and attempted to order the same mats. There is absolutely no way to distinguish the year of the car.

One other thing I sometimes do is do a search(sometimes the BBB has this information) and find the officers of a company and correspond with them. In this case I am going to contact Automation before the purchase and let them tell me what part number I need.

Good luck.

Tom
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