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Old 07-03-2007, 01:18 PM   #5
Perfectlap
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Join Date: Nov 2004
Location: New Jersey
Posts: 8,709
Apparently its not a glitch. They use the same part number for 986 and 987 Boxsters. And at no point in the whole process are you able to see confirmation of what year floor mats you are requesting. If you made a mistake you won't know it and are screwed. They feel this adequate.

I called the customer service department and some kid who kept referring to me as "my man" said "we process too many orders to give different floor mats different product numbers". The logic of that escapes.
The kid raised his voice, told me I was crazy at one point when I asked him to show me anything that said I ordered 987 mats at the point of sale, and
when I asked him to explain how this is adequate his response was
"have a nice day" followed by the sound of phone that was just hung up.

well I just fired off an email to his manager and Lloyd's customer service rep.
And told them I would be posting this experience on various forums.

Advice: don't hire kids to run a business that sells high end products.

I'm debating whether I should return them or sell them myself.
And actually I prefer the look of the OEM carpet. The Lloyd's seems almost like a wooly shag pile.
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