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Originally Posted by Johnny Danger
How is Stebro to deal with as a company ? I've heard conflicting reports in the past .
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Johnny, I have a Stebro in my Alfa Milano and it sounds great indeed, the quality is great as well.
However, the dark side of Stebro is their business practices one of my Alfa bussies ordered one of their systems and Stebro told him that the exhaust was in stock for immediate shipment, they collected the money right away (credit card) and shipped several weeks later, (obviously was not in stock).
Upon arrival, one of the components was damaged and was returned to Stebro which they agree to replace and re-ship, however, they charged my friend's card (again...!), it took my friend several letters to his bank to get the charges reversed.
Too bad because the sound is superb... now if you take advantage of Viola's kindly offered support that may put you in a equal position with Stebro.
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