Psa - warning - lseat.com

[orange260z]

PSA - WARNING - LSEAT.COM

Hey guys, I noticed that these guys are a popular source for replacement seat skins for Porsches, so I thought I'd share my recent experience.

After corresponding with LSeat mid-summer, they indicated that they did not have a pattern for an NB1 (99-00) Miata but would give me 50% off if I shipped them my covers. They promised a turnaround of 3-4 weeks.

I removed and shipped my original leather covers to them in mid-July, they arrived at their PO Box on July 29. After an exchange to finalize what I wanted on August 2, I waited patiently for an email to arrange for payment. When I didn't get one I followed up on August 21, and they responded saying "we are still working on it, we will let you know once we get it done".

That's the last I heard from them, they have not responded to emails sent on September 20, 22 and again today October 4.

I am now stuck with a Miata with no seat skins, and out about CA$50 in shipping costs. If there is a change in this and they come through I will update, but at this time I have no alternative but to believe that I've been defrauded.

[Starter986]

Originally Posted by orange260z

PSA - WARNING - LSEAT.COM

Hey guys, I noticed that these guys are a popular source for replacement seat skins for Porsches, so I thought I'd share my recent experience.

After corresponding with LSeat mid-summer, they indicated that they did not have a pattern for an NB1 (99-00) Miata but would give me 50% off if I shipped them my covers. They promised a turnaround of 3-4 weeks.

I removed and shipped my original leather covers to them in mid-July, they arrived at their PO Box on July 29. After an exchange to finalize what I wanted on August 2, I waited patiently for an email to arrange for payment. When I didn't get one I followed up on August 21, and they responded saying "we are still working on it, we will let you know once we get it done".

That's the last I heard from them, they have not responded to emails sent on September 20, 22 and again today October 4.

I am now stuck with a Miata with no seat skins, and out about CA$50 in shipping costs. If there is a change in this and they come through I will update, but at this time I have no alternative but to believe that I've been defrauded.

I believe them to be a credible outfit.

Surely you sent your seat covers certified? Rigistered? You saved shipping receipts and email correspondence.

If you haven't had your seat covers returned... or heard back from them by October 19... connect with me. You'll be getting your seats back and your 50%.

[orange260z]

Hi Starter986,

Yes, they were sent by courier... to their UPS Store mailbox in Sugar Land TX. And yes, I have all the email correspondence.

I too thought that they were credible, as people on BMW, Porsche, and Miata forums have been buying from them for many years. Not all reviews are positive, but not all people are making fair comparisons between ~$350 DIY covers and OE replacements or big $$ custom jobs.

Although I hope their responsiveness will change, I'm afraid I may need to take you up on your collection offer....

cheers

[gsy4771]

Did you ever receive your covers? I'm considering placing an order with them

[Vza]

Email them every day...I found they are slow to respond but otherwise had a great experience with them. V

[edc]

Originally Posted by Vza

Email them every day...I found they are slow to respond but otherwise had a great experience with them. V

Having to email every day does not sound like a great experience to me!