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Old 06-10-2020, 04:05 PM   #1
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Mine has the LN solution (sticker + install records) but are they truly a "lifetime" replacement?
That's what they claim, but they only guarantee it for 5 years.
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Old 06-11-2020, 05:46 AM   #2
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That's what they claim, but they only guarantee it for 5 years.
Which is actually longer than the warranty Porsche gave on your entire car when it was brand new.
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Old 06-11-2020, 07:41 AM   #3
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Which is actually longer than the warranty Porsche gave on your entire car when it was brand new.
Point taken, but I don't recall Porsche claiming their car is the "permanent solution" for your car needs. Do you?

If they claim it's the "permanent solution", they should put their money where their mouth is and make it a lifetime warranty. They charge enough for the item. That's all I'm saying.

They do warranty it for unlimited miles, but you better get those unlimited miles in within 5 years.

They know that for most people these aren't their daily drivers, so they threw the unlimited miles warranty in there to make it look good, but knowing full well that most cars will get far less than 50k in those 5 years.

I'm not taking anything away from the product, but why not just guarantee it forever? Most likely something else will blow up the engine anyway.
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Old 06-11-2020, 10:44 AM   #4
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Point taken, but I don't recall Porsche claiming their car is the "permanent solution" for your car needs. Do you?

If they claim it's the "permanent solution", they should put their money where their mouth is and make it a lifetime warranty. They charge enough for the item. That's all I'm saying.

They do warranty it for unlimited miles, but you better get those unlimited miles in within 5 years.

They know that for most people these aren't their daily drivers, so they threw the unlimited miles warranty in there to make it look good, but knowing full well that most cars will get far less than 50k in those 5 years.

I'm not taking anything away from the product, but why not just guarantee it forever? Most likely something else will blow up the engine anyway.
Simple: It would be a bad business decision. If Porsche would only give you a prorated 4 year warrantee on a $60K + purchase, why should someone offer you a lifetime warrantee on a less than $2K purchase. At the end of the day, you don't have to buy their products if you can find anything with a better warrantee than they offer. To my knowledge, most of the "me too" retrofits don't even approach what LN offers.
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Old 06-11-2020, 12:33 PM   #5
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Simple: It would be a bad business decision...why should someone offer you a lifetime warrantee on a less than $2K purchase. ...To my knowledge, most of the "me too" retrofits don't even approach what LN offers.
Many companies offer lifetime warranties for items costing much less than that. Snap-on tools, Delta faucets, Raybestos brakes, ect. etc.

When they charge $1850 for a kit that cost them less than $100 to manufacture (yes, I understand a percentage goes for R&D, but not THAT much), and call it a "permanent solution" they should put their money where their mouth is.

If they won't ever fail then it wouldn't be a bad business decision, would it? They already pre-qualify the health of the engine before the "solution" gets installed, and only honor their current warranty if it is installed by an authorized mechanic, so DIYers are shut out. After all that, why would it be a bad business decision to offer a lifetime warranty?

EPS offers the same warranty as LN, but their product is less than 1/3 the cost of the LN "solution." And they don't void the warranty if an DIYer installs it.

I actually believe that the LN Solution may be a better product, so I'm not here to argue which is better. But at more than 3 times the cost, they should offer much, much better warranty, IMO.
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Old 06-11-2020, 06:39 PM   #6
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Many companies offer lifetime warranties for items costing much less than that. Snap-on tools, Delta faucets, Raybestos brakes, ect. etc.

When they charge $1850 for a kit that cost them less than $100 to manufacture (yes, I understand a percentage goes for R&D, but not THAT much), and call it a "permanent solution" they should put their money where their mouth is.

If they won't ever fail then it wouldn't be a bad business decision, would it? They already pre-qualify the health of the engine before the "solution" gets installed, and only honor their current warranty if it is installed by an authorized mechanic, so DIYers are shut out. After all that, why would it be a bad business decision to offer a lifetime warranty?

EPS offers the same warranty as LN, but their product is less than 1/3 the cost of the LN "solution." And they don't void the warranty if an DIYer installs it.

I actually believe that the LN Solution may be a better product, so I'm not here to argue which is better. But at more than 3 times the cost, they should offer much, much better warranty, IMO.
I think Im right there with you Piper. Do the math and the numbers for revenue with LN, RND, IMSolution (same people?) around this bearing and its staggering. R & D really isnt an issue. They are modifying a flange that has already been engineered. A buddy (career car engineer but still) in Detroit sourced 25 dollar bearings (yep, 25 dollars for the double row, or 70 for ceramic doublerow) and would make modified flanges on a lathe to fix a few race cars back in the day. None of them failed. His words: "Its a simple problem, mounting a bearing, please."
The power of volume makes the cost of manufacture for these kits against the retail price LN et. al. charges opportunistic. IMHO, they took advantage of the community and should be fabulously wealthy from it. Im not mad about it, but dont like to see folks taken advantage of either by fear that has in part been propagated by those with the most to gain. and gain they did. They could have insured the solution with underwriting for pennies.
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Old 06-11-2020, 07:14 PM   #7
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Im not mad about it, but dont like to see folks taken advantage of either by fear that has in part been propagated by those with the most to gain. and gain they did. They could have insured the solution with underwriting for pennies.
This is so well-stated. Some have bristled when I've suggested there's an agenda behind most of the "help" they offer to the community, even when seemingly unrelated to their products. This is a more overt example.

Personally, I find it offensive that they continue to suggest that "they" (their little circle) are the only ones qualified to work on these cars, or modify, or tune. And those who aren't in that circle but who've "bought into the myth" remind me of the lambs in the back yard who follow my wife around everywhere just hoping she'll pat them on the head.

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Old 06-11-2020, 07:42 PM   #8
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I think Im right there with you Piper. Do the math and the numbers for revenue with LN, RND, IMSolution (same people?) around this bearing and its staggering. R & D really isnt an issue. They are modifying a flange that has already been engineered. A buddy (career car engineer but still) in Detroit sourced 25 dollar bearings (yep, 25 dollars for the double row, or 70 for ceramic doublerow) and would make modified flanges on a lathe to fix a few race cars back in the day. None of them failed. His words: "Its a simple problem, mounting a bearing, please."
The power of volume makes the cost of manufacture for these kits against the retail price LN et. al. charges opportunistic. IMHO, they took advantage of the community and should be fabulously wealthy from it. Im not mad about it, but dont like to see folks taken advantage of either by fear that has in part been propagated by those with the most to gain. and gain they did. They could have insured the solution with underwriting for pennies.
Yes, I've found quality Japanese bearings for under $20 (single row). They're not special, they are actually quite common in size. I haven't found the ceramic ones yet, but if Burner did, they're out there.

But to give LN some credit, they made (At least I don't think they source) a plain bearing which is far better than a ball or cylindrical bearing. And I have no doubt it's a quality product. But damn, at that price, stand behind it for more than 5 years.

Besides, everyone says that the real problem is lubrication, anyway. Even LN says that. So it really doesn't matter if it's a ball, cylindrical or plain bearing, because the loads on it are well below their ratings.

Either way, when I can source a replacement motor for around $4,000, I doubt I'd buy the "Solution" at that price even if they guaranteed it for life. Because chances are something else could blow up my engine. It's a crap shoot.

If you want us to believe it's the permanent solution, warranty it as such. It's just the principle of the thing, you know?
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Old 06-11-2020, 12:15 PM   #9
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Originally Posted by piper6909 View Post
Point taken, but I don't recall Porsche claiming their car is the "permanent solution" for your car needs. Do you?

If they claim it's the "permanent solution", they should put their money where their mouth is and make it a lifetime warranty. They charge enough for the item. That's all I'm saying.

They do warranty it for unlimited miles, but you better get those unlimited miles in within 5 years.

They know that for most people these aren't their daily drivers, so they threw the unlimited miles warranty in there to make it look good, but knowing full well that most cars will get far less than 50k in those 5 years.

I'm not taking anything away from the product, but why not just guarantee it forever? Most likely something else will blow up the engine anyway.
Nothing last's forever, Craftsman tools lifetime warranty is part of what sent Sears into bankruptcy !
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Old 06-11-2020, 12:36 PM   #10
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Nothing last's forever, Craftsman tools lifetime warranty is part of what sent Sears into bankruptcy !
Craftsman has been offering a lifetime warranty for decades, that's not what caused Sears to go bankrupt. If it was the case, Lowe's, NAPA and other retailers wouldn't have taken on the brand afterwards.
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Old 06-25-2020, 12:33 PM   #11
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Point taken, but I don't recall Porsche claiming their car is the "permanent solution" for your car needs. Do you?

If they claim it's the "permanent solution", they should put their money where their mouth is and make it a lifetime warranty. They charge enough for the item. That's all I'm saying.

They do warranty it for unlimited miles, but you better get those unlimited miles in within 5 years.

They know that for most people these aren't their daily drivers, so they threw the unlimited miles warranty in there to make it look good, but knowing full well that most cars will get far less than 50k in those 5 years.

I'm not taking anything away from the product, but why not just guarantee it forever? Most likely something else will blow up the engine anyway.
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Old 06-24-2020, 07:38 PM   #12
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That's what they claim, but they only guarantee it for 5 years.
This rant about warranties serves little value because is doesn't help one make a call.

A warranty doesn't prevent actual failures. It simply says who will pay should a failure occur. Can anyone cite an example where a manufacturer warrants a part for longer that 5 years which, if the part fails, will destroy an engine that costs $15K to $20K to replace with a fresh unit.

Here's how I see it. Porsche offered either a 3 or 4 year warranty (I don't recall which time period it was). Now your at 100K+ miles on a car that is likely 12+ years old and its time to replace the clutch. You're way beyond any numbers that Porsche would stand behind. Now do you really want to bet that the original IMSB will last another 100K miles/ many years until your next clutch job. I wouldn't take that bet unless I planned to sell the car in a year or two.
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Old 06-24-2020, 08:03 PM   #13
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A warranty doesn't prevent actual failures. It simply says who will pay should a failure occur. Can anyone cite an example where a manufacturer warrants a part for longer that 5 years which, if the part fails, will destroy an engine that costs $15K to $20K to replace with a fresh unit.
NO warranty covers consequential damages, and at no time have I called for that. There are, however, plenty of lifetime warranties where they would replace the part, if it fails. Lifetime brake warranty, is just one example, but it won't cover your rotor if the pad fails and scores it. No one is asking for that.

All I'm saying is that if you claim your product is the "permanent solution" give it a permanent warranty. If not, you're just all talk and no substance.

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Here's how I see it. Porsche offered either a 3 or 4 year warranty (I don't recall which time period it was). Now your at 100K+ miles on a car that is likely 12+ years old and its time to replace the clutch. You're way beyond any numbers that Porsche would stand behind. Now do you really want to bet that the original IMSB will last another 100K miles/ many years until your next clutch job. I wouldn't take that bet unless I planned to sell the car in a year or two.
And I'd agree.

If I had a manual transmission, I'd replace the IMSB when changing the clutch. But I would not spend 1/2 the cost of an engine on it. I'd get an OEM-style bearing for less than $50. If it lasted 100K+ miles, like your example, there's no reason why the new one shouldn't last 100K.
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