987 Engine Failure Help

[356Guy]

Its very reasonable to ask what they did for 5 hours and how they came to that conclusion. I can't imagine that they wouldn't share this information. If they suspected a failed IMS they should have cut open the filter to confirm.

[rexcramer]

In 5 hours of labor, I would have thought that they would have drained the oil, cut open the filter and dropped the pan. And that would account for the first hour of labor. I suggest you push for more detail. If they can't/won't give that to you, ask to speak to management and ask for a reduction.