987 Engine Failure Help - 986 Forum - The Community for Porsche Boxster & Cayman Owners

darkstormvx · 08-14-2017, 10:51 AM

See that's the thing. They have not dumped the oil and checked the filter yet. This is the first thing I would do. Checking the filter, compression, etc. I feel like these are things they should suggest they do first instead of just saying a transmission drop is needed. I'm not sure if I should have to ask them to do every little thing. Am I wrong to expect a response like "We checked that and that and that over there, so based on these results were going to have to do this next"?

The service writer claims the tech troubleshot the issue and the tech didn't see a need to do so since it would cost me more...

By the way I just paid this shop 2053$ to replace all 4 shocks/struts and 2 front lower control arms a week ago, and I supplied all the parts.

kk2002s · 08-14-2017, 11:16 AM

It's easy for us outsiders to tell you how to handle your mechanic because we have no skin in the game
You may want to mildly strongly push back on how they have come to that conclusion without inspecting the filter and oil.
In 5+ hours they didn't check the oil - Boxster, IMS, oil - interesting

356Guy · 08-14-2017, 11:48 AM

Its very reasonable to ask what they did for 5 hours and how they came to that conclusion. I can't imagine that they wouldn't share this information. If they suspected a failed IMS they should have cut open the filter to confirm.

rexcramer · 08-14-2017, 12:25 PM

In 5 hours of labor, I would have thought that they would have drained the oil, cut open the filter and dropped the pan. And that would account for the first hour of labor. I suggest you push for more detail. If they can't/won't give that to you, ask to speak to management and ask for a reduction.

GTA_G20 · 08-22-2017, 06:57 AM

Quote:

Originally Posted by darkstormvx

By the way I just paid this shop 2053$ to replace all 4 shocks/struts and 2 front lower control arms a week ago, and I supplied all the parts.

You did the right thing getting a second opinion. These guys mustve been gouging you for many years. Supplying your own partsand chcharging 2k labour on suspension parts is borderline criminal.

Sorry about the news