07-21-2006, 12:40 PM
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#1
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Guest
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What "certain" companies don't seem to understand is, customers would rather deal with a voluntary recall, BEFORE something happens, rather than having to fight with "hidden" recalls, TSB's etc., after their car has broken, or after a significant problem has become well-publicised. The company certainly gains brownie points when it appears they are caring for their customers and taking ownership for inherent design flaws. Yes, we know they are really saving their a$$es to prevent lawsuits, but with the right PR spin, it makes them appear to care.
I guess since the RMS failure or IS failure doesn't result in the car erupting in flames and people dying (suicides after receiving the repair bill don't count), Porsche figures it ain't their problem and why spend any of their precious deutschemarks (or would that be euro's now??) and cut into their profits?
Knock wood, my car hasn't had those problems, just the stupid airbag light. Oh, and the driver's side sun visor mirror cover fell off the other day. Relatively minor annoyances, but then again, the car is 8 years old....
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07-21-2006, 12:54 PM
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#2
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Registered User
Join Date: Jul 2005
Location: Denver
Posts: 740
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Quote:
Originally Posted by creseida
Knock wood, my car hasn't had those problems, just the stupid airbag light. Oh, and the driver's side sun visor mirror cover fell off the other day. Relatively minor annoyances, but then again, the car is 8 years old....
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What a trip! This last week I too got the airbag light and had my driver's side sun visor mirror cover come off.
You know, your car doesn't HAVE to do everything MINE does......
__________________
'06 Cayenne Turbo S, Beige Metallic/Tan
Ex - '99 Arctic Silver, Red Interior, Silver Top
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07-21-2006, 01:32 PM
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#3
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Registered User
Join Date: Sep 2005
Location: Minneapolis/St. Paul, Minnesota, USA
Posts: 3,308
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Hi,
A side note... I find it interesting that in the current issue of Panorama, the column Street Talk has a Blurb about Warranty Costs "eating automobile manufacturers' lunch" and goes on to cite specific $ amounts for GM, Ford and BMW (presumably worst offenders), but makes absolutely no mention of Porsche AG, not even to mention whether the figures are available or not.
This is a Porsche magazine, I would think that such an article should at least make a reference to Porsche, then again, maybe it's best they didn't...
Happy Motoring!... Jim'99
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07-22-2006, 06:26 AM
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#4
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Registered User
Join Date: Jun 2004
Location: Des Moines, IA
Posts: 8,083
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Quote:
Originally Posted by MNBoxster
Hi,
A side note... I find it interesting that in the current issue of Panorama, the column Street Talk has a Blurb about Warranty Costs "eating automobile manufacturers' lunch" and goes on to cite specific $ amounts for GM, Ford and BMW (presumably worst offenders), but makes absolutely no mention of Porsche AG, not even to mention whether the figures are available or not.
This is a Porsche magazine, I would think that such an article should at least make a reference to Porsche, then again, maybe it's best they didn't...
Happy Motoring!... Jim'99
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I get the sense that Panorama is censored by Stuttgart.
You?
__________________
Rich Belloff
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07-22-2006, 07:31 AM
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#5
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Registered User
Join Date: Mar 2005
Location: New York
Posts: 146
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Quote:
Originally Posted by Brucelee
I get the sense that Panorama is censored by Stuttgart.
You?
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My one experience with PCA and PCNA indicated to me that the two have a very cozy relationship. When my '05 987S was headed toward a four-month delivery and cars built later than mine were arriving at dealerships earlier, I got frustrated and contacted my dealer. They absolutely refused to lift a finger and you would never have known I was plunking down 60 large with them. As a PCA member, I contacted the leadership and asked if they could intervene with PCNA. The message I got back was essentially "suck it up and just wait for your car." For whatever reason, however, they copied 1 or 2 PCNA executives on the e-mail response. I contacted those PCNA folks and finally reached my PCNA zone rep. She found that my car had been sitting on a European dock for a month. She allegedly put a rush on my car and it finally arrived. In the end, though, PCA was not willing to be up front and go to bat for one of its members by contacting PCNA directly.
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07-22-2006, 08:11 AM
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#6
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Registered User
Join Date: Jun 2004
Location: Des Moines, IA
Posts: 8,083
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My guess is that for many PCA members, this ownership of a Porsche is some sort of holy experience, something where the owner gets such a powerful experience from the belonging to SOMETHING greater than themselves!
Hence, one is not supposed to be demanding of the Stuttgart boys, but simply accept whatever seems to be coming down from high.
It is kinda of wierd to me, which is why my few experiences of PCA events has wigged me a bit.
I guess I am just not a joiner, nor much of a worshipper.
To each his own!
__________________
Rich Belloff
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07-23-2006, 09:57 AM
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#7
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Registered User
Join Date: Sep 2005
Location: Minneapolis/St. Paul, Minnesota, USA
Posts: 3,308
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Quote:
Originally Posted by Brucelee
My guess is that for many PCA members, this ownership of a Porsche is some sort of holy experience, something where the owner gets such a powerful experience from the belonging to SOMETHING greater than themselves!
Hence, one is not supposed to be demanding of the Stuttgart boys, but simply accept whatever seems to be coming down from high.
It is kinda of wierd to me, which is why my few experiences of PCA events has wigged me a bit.
I guess I am just not a joiner, nor much of a worshipper.
To each his own!
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Hi,
I feel the same way. I joined PCA simply to get cheap insurance for the Car. The 1 event I did attend consisted of a lot of Brie and Chablis Fat Cats looking down at anyone with a 914 or Boxster...
Happy Motoring!... Jim'99
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07-21-2006, 06:50 PM
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#8
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Guest
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Quote:
Originally Posted by denverpete
What a trip! This last week I too got the airbag light and had my driver's side sun visor mirror cover come off.
You know, your car doesn't HAVE to do everything MINE does......
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Don't you mean your car doesn't have to do everything MINE does?
Mine was first, you know!
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