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-   -   Dealer Service... Ouch (http://986forum.com/forums/boxster-general-discussions/43627-dealer-service-ouch.html)

M1Ark 03-17-2013 07:28 PM

Dealer Service... Ouch
 
Just picked up car from dealer for it's 100k mile check up (99868 mi).

1. Two new keys and heads - $717 parts
2. Program both keys -$72.50 labor
3. Brake fluid flush - $130.50 labor $46.42 parts
4. Replace motor mount - $362.50 labor $212.58 parts
5. 4 wheel alignment - $325 labor
6. Clean rim barrels - $72.50 labor
7. Fix driver door latch switch - $362.50 labor $137 parts
8. New interstate battery - $101.50 labor $202.60 parts
9. Test drive my car to diagnose drivability issues - $101.50 labor
10. Oil change with wiper - $91 labor $139.90 parts
11. Transmission service - $464 labor $239.02 parts
12. Replace spark plugs - $145 labor $132.72 parts
13. Shop towels - $50
14. Serpentine belt - $0 still good.

Car drives great. I've had the car for 3 years and had changed the oil myself but otherwise no other service the last 40,000 miles.

This was a good reset for me and plan to do all the work myself from now on. $4k is a pretty steep service charge.

litespeedp 03-17-2013 07:42 PM

I read every line item.Ouch and ouch.I've spent about that much on my 2000 S so far by doing major drive train and suspension as follows:

1-Getting the L and N Engineering IMS,
2-RMS
3-Clutch
4-Shifter cables
5-All wheel align and decamber and return to stock M030 suspension springs.



I'll be doing the 60,000 mile soon.Your experience is giving me the heads up.

walt2810 03-17-2013 07:44 PM

time to locate an good independent porsche shop. they're around, just need to look.

Jbocio 03-17-2013 07:53 PM

Quote:

Originally Posted by M1Ark (Post 332120)
Just picked up car from dealer for it's 100k mile check up (99868 mi).

1. Two new keys and heads - $717 parts
2. Program both keys -$72.50 labor
3. Brake fluid flush - $130.50 labor $46.42 parts
4. Replace motor mount - $362.50 labor $212.58 parts
5. 4 wheel alignment - $325 labor
6. Clean rim barrels - $72.50 labor
7. Fix driver door latch switch - $362.50 labor $137 parts
8. New interstate battery - $101.50 labor $202.60 parts
9. Test drive my car to diagnose drivability issues - $101.50 labor
10. Oil change with wiper - $91 labor $139.90 parts
11. Transmission service - $464 labor $239.02 parts
12. Replace spark plugs - $145 labor $132.72 parts
13. Shop towels - $50
14. Serpentine belt - $0 still good.

Car drives great. I've had the car for 3 years and had changed the oil myself but otherwise no other service the last 40,000 miles.

This was a good reset for me and plan to do all the work myself from now on. $4k is a pretty steep service charge.

I hope they refilled your gas tank with that $101 labor charge.

Ckrikos 03-17-2013 07:59 PM

I just paid 4500 to service my boxster I got the following done

LN imsb
Rms
60k service
Transmission fluid flush
Clutch
2 tensioner replacements
Aos replacement
Starter replacement
Brake flush
SS brake lines
Rss under drive pulley
Coolant flush
Oil change

I didn't have the dealer do it, but rather a well known independent. They also replaced my exhaust bolts as the old ones had seized. It'll make it much easier to install a Charlie chan exhaust.

Said my shocks were shot, but that's for next year.

M1Ark 03-17-2013 08:22 PM

Quote:

Originally Posted by Jbocio (Post 332125)
I hope they refilled your gas tank with that $101 labor charge.

Car pulled a little to the left and a mild high speed shimmy in the steering wheel. All I saw was the the $101 labor charge and $325 wheel alignment and the car now drives great at high speed now.

Glad he drove it and figured it out himself without having me explaining it to them.

I am more ticked off about $50 in shop towels. Really?!

M1Ark 03-17-2013 08:30 PM

Quote:

Originally Posted by Ckrikos (Post 332126)
I just paid 4500 to service my boxster I got the following done

LN imsb
Rms
60k service
Transmission fluid flush
Clutch
2 tensioner replacements
Aos replacement
Starter replacement
Brake flush
SS brake lines
Rss under drive pulley
Coolant flush
Oil change

I didn't have the dealer do it, but rather a well known independent. They also replaced my exhaust bolts as the old ones had seized. It'll make it much easier to install a Charlie chan exhaust.

Said my shocks were shot, but that's for next year.

How much would this have been at your dealer?

stateofidleness 03-17-2013 08:31 PM

You paid $303 to have someone replace your battery?? $50 in shop towels???? They saw you coming... wow

I'm so happy I decided to take on my own car maintenance years ago. For another 4k you could get a replacement Boxster! :)

Ckrikos 03-17-2013 08:37 PM

I didn't event bother with the dealer. I stopped going many years ago when I was charged $300 for a porsche battery and when the oil change got to $300.

M1Ark 03-17-2013 08:42 PM

Quote:

Originally Posted by stateofidleness (Post 332130)
You paid $303 to have someone replace your battery?? $50 in shop towels???? They saw you coming... wow

I'm so happy I decided to take on my own car maintenance years ago. For another 4k you could get a replacement Boxster! :)


Lol. I have a lot of money. Not a lot of time.

Timco 03-17-2013 08:58 PM

I just did my front bearings myself. $1200 each quote from Porsche. $65 each part cost.

particlewave 03-17-2013 09:11 PM

Yikes! :eek:

Did they at least buy you dinner first?

M1Ark 03-17-2013 09:31 PM

Quote:

Originally Posted by Timco (Post 332135)
I just did my front bearings myself. $1200 each quote from Porsche. $65 each part cost.

How hard was that to do? Any write ups you used?

Timco 03-17-2013 10:12 PM

Quote:

Originally Posted by M1Ark (Post 332143)
How hard was that to do? Any write ups you used?

Hard to figure out best way. Don't follow Pelican. I'll post pics and a tutorial tomorrow. Definatly learned a few tricks!!

You'll need some tools.......like a 12 ton press and a bearing puller set.

KRAM36 03-18-2013 03:22 AM

Looks like a hospital bill.

mountainman 03-18-2013 03:25 AM

I bought my own lift for the garage for 2K and now I can easily do almost everything on the list for a few hundred bucks. Everything he did was double priced.

ekam 03-18-2013 04:11 AM

Thank you for feeding the economy.

Penland 03-18-2013 04:16 AM

I'm so glad I do all my own work, saves me alot of money, and makes me feel more in touch with my car.

schnellman 03-18-2013 04:22 AM

Well, M1ARK, now you know why we call them Stealerships. But in their defense, I"m sure they use very nice shop towels.

Coffinhunter 03-18-2013 05:10 AM

Quote:

Originally Posted by schnellman (Post 332160)
Well, M1ARK, now you know why we call them Stealerships. But in their defense, I"m sure they use very nice shop towels.

Only the finest Egyptian cotton!!!

Frodo 03-18-2013 06:18 AM

$101.50 labor to replace the battery?? What did that take, 5 minutes tops?? $1200/hr! Great work if you can find it!

I learned to avoid stealerships if possible after working on my alternator. Had only had the car a few months and didn't know a lot about it, but I followed the DIY tutorials and everything went fine, except I opted to remove the passenger seat instead of just pushing it as far forward as possible. Removing it entailed disconnecting the harness under the seat which triggered the CEL. Went to the local Porsche shop where I was charged over $100 to "check" the airbags. The airbags were, of course, fine---I just wanted the damn CEL reset.

That was more than the old, old automotive electric service shop I had rebuild the alternator charged me to do some actual work.

Chuck W. 03-18-2013 07:06 AM

Quote:

Originally Posted by M1Ark (Post 332134)
Lol. I have a lot of money. Not a lot of time.

That is the key, good for you. Enjoy your Boxster.

sam c. 03-18-2013 09:01 AM

Even if I had an extra $4 or $5 k laying around I don't think I'd pay a group of ass clowns to kick me in the junk.

I mean, assuming... you know, getting kicked in the junk wasn't my "thing"

If it was my thing, then yeah... that might be worth a few bucks.

BYprodriver 03-18-2013 09:12 AM

Quote:

Originally Posted by M1Ark (Post 332134)
Lol. I have a lot of money. Not a lot of time.

Had, alot of money! I assume the personal lube job was included! :eek:

Kenny Boxster 03-18-2013 09:34 AM

What a joke. They even have the audacity to charge you for shop towels? A reputable and ethical shop shouldn't charge for basic supplies. Oh man this is painful.

thstone 03-18-2013 11:11 AM

Quote:

Originally Posted by M1Ark (Post 332134)
Lol. I have a lot of money. Not a lot of time.

I am the same but I still do my own maintanence and most of the repairs, not so much to save money but because I enjoy doing the work.

DIY Oil Change: Save $100

DIY Major Service: Save $400

A half-day alone in the garage working on the Porsche with no one bugging me: Priceless.

husker boxster 03-18-2013 11:33 AM

Quote:

Originally Posted by sam c. (Post 332187)
Even if I had an extra $4 or $5 k laying around I don't think I'd pay a group of ass clowns to kick me in the junk.

:D well said.

Wret 03-18-2013 12:44 PM

Quote:

Originally Posted by M1Ark (Post 332143)
How hard was that to do? Any write ups you used?

There are a couple good write-ups for wheel bearings. It requires a couple specialized tools but if you've done some wrenching before, you can probably manage it.

Timco 03-18-2013 12:46 PM

Quote:

Originally Posted by Wret (Post 332223)
There are a couple good write-ups for wheel bearings. It requires a couple specialized tools but if you've done some wrenching before, you can probably manage it.

The $50 dollars for towels was funny but how can they justify an hour to change a battery???

I just posted part one of a tutorial that fills the gaps Pelican left out. It's in performance and tech.

M1Ark 03-18-2013 03:32 PM

Quote:

Originally Posted by mountainman (Post 332157)
I bought my own lift for the garage for 2K and now I can easily do almost everything on the list for a few hundred bucks. Everything he did was double priced.

A scissor lift is on my list of must buys. Which one did you purchase?

stateofidleness 03-18-2013 04:51 PM

I get having a lot of money, not a lot of time (props!), but for me it's more about peace of mind knowing I did the work and it was done right, and not feeling like I got bent over at the end of the day.

Did they check your muffler bearings? :)

coreseller 03-18-2013 05:51 PM

Quote:

Originally Posted by M1Ark (Post 332249)
A scissor lift is on my list of must buys. Which one did you purchase?

I just went through this, the 2 most popular choices are BendPak and Atlas. To take it to the next level you will want to recess the lift into the floor (which I just finished doing).

Before doing anything regarding a lift, here is a GREAT website to peruse regarding anything garage related: The Garage Journal Board - Powered by vBulletin

You also may want to contact Jack Olsen from the above forum, he's one of the moderators. Very good guy and helpful with any questions I had for him, a video that will inspire featuring him, his car and a beautiful garage:

<iframe width="640" height="360" src="http://www.youtube.com/embed/gC5-MoDUuRg?feature=player_detailpage" frameborder="0" allowfullscreen></iframe>

M1Ark 03-19-2013 09:02 PM

Quote:

Originally Posted by stateofidleness (Post 332258)
I get having a lot of money, not a lot of time (props!), but for me it's more about peace of mind knowing I did the work and it was done right, and not feeling like I got bent over at the end of the day.

Did they check your muffler bearings? :)

I like to wrench but would rather take a high speed run to Sedona on my days off than wrench on my car. When I retire that might change. I feel the dealer did a great job. The car runs fantastic and they let me drive a cayman loaner for 8 days. They actually did other work for free that I did not list.

Would have never paid as much 10 years ago. And won't 10 years from now. But today it is best for me. I merely listed the labor and parts prices as a current point of reference for others contemplating dealer or indie service.

SF-Rockster 03-20-2013 03:22 AM

Quote:

Originally Posted by M1Ark (Post 332134)
Lol. I have a lot of money. Not a lot of time.


:ah:

People with money know how to keep their money.
Say what ever you like, you got raped by the dealer.
There are tons of independent shops that can easily do the same job for half the price.
Just saying mister RICH guy.

paintboy 03-20-2013 03:51 AM

If I was going to spend four or five thousand, I'd get a newer model car.
I have a good place to go. I got a new clutch, dual mass fly wheel, serp belt, 100K tune up (only had 77K on car but it needed it) break pads all around and a few minor electric issues dealt with ...3800.00.

Frodo 03-20-2013 04:37 AM

Quote:

Originally Posted by SF-Rockster (Post 332459)
:ah:

People with money know how to keep their money.
Say what ever you like, you got raped by the dealer.
There are tons of independent shops that can easily do the same job for half the price.
Just saying mister RICH guy.

Hey, why don't we (you) back off a bit here, guys. Few of us on this board are in the poor house (though many of us---me included---are far from being "RICH guys"). That being the case, by and large we have the option of wrenching our own cars or having someone else do it. I had done NO wrenching when I got my Box (7 years back), but with all the DIY stuff online I decided I'd defray costs as much as I could by learning to work on as many things as I could. I've done oil changes, an alternator, water pump/thermostat, front motor mount, brakes, a wheel bearing, and a few other less involved items.

But when I discovered torn axle boots a couple years ago, I made the decision to have the folks at a trusted shop work on it instead of doing it myself. (I had previously made the mistake M1Ark made, getting screwed by a dealorship with their ridiculously inflated rates. I'd bet many if not most people here have as well! Live and learn.) Could I have done this job at home? Yeah, given enough time I'm sure I probably could have, despite my limited experience. But, at the time I made the decision that my time was better spent elsewhere and, yes, though not a "RICH guy" I could afford to pay someone else to do this. Most of us have this option with most projects that need to be done on our cars. Just because someone makes the decision to go this route shouldn't make him a target here. Lighten up...

ProjectM96 03-20-2013 05:01 AM

You paid for battery installation? And you paid $100+ in labor for that 3 minute job? Most shops install the battery for free and you just have to pay the typical $80 charge for the cost of an interstate battery and you get $10 back in core charge. And you paid them to drive your car. Wow! You even paid for wiper installation, which is an easy 30 second job.

Quote:

Originally Posted by M1Ark (Post 332120)
Just picked up car from dealer for it's 100k mile check up (99868 mi).

1. Two new keys and heads - $717 parts
2. Program both keys -$72.50 labor
3. Brake fluid flush - $130.50 labor $46.42 parts
4. Replace motor mount - $362.50 labor $212.58 parts
5. 4 wheel alignment - $325 labor
6. Clean rim barrels - $72.50 labor
7. Fix driver door latch switch - $362.50 labor $137 parts
8. New interstate battery - $101.50 labor $202.60 parts
9. Test drive my car to diagnose drivability issues - $101.50 labor
10. Oil change with wiper - $91 labor $139.90 parts
11. Transmission service - $464 labor $239.02 parts
12. Replace spark plugs - $145 labor $132.72 parts
13. Shop towels - $50
14. Serpentine belt - $0 still good.

Car drives great. I've had the car for 3 years and had changed the oil myself but otherwise no other service the last 40,000 miles.

This was a good reset for me and plan to do all the work myself from now on. $4k is a pretty steep service charge.


Timco 03-20-2013 05:04 AM

Quote:

Originally Posted by Frodo (Post 332471)
Hey, why don't we (you) back off a bit here, guys. Few of us on this board are in the poor house (though many of us---me included---are far from being "RICH guys"). That being the case, by and large we have the option of wrenching our own cars or having someone else do it. I had done NO wrenching when I got my Box (7 years back), but with all the DIY stuff online I decided I'd defray costs as much as I could by learning to work on as many things as I could. I've done oil changes, an alternator, water pump/thermostat, front motor mount, brakes, a wheel bearing, and a few other less involved items.

But when I discovered torn axle boots a couple years ago, I made the decision to have the folks at a trusted shop work on it instead of doing it myself. (I had previously made the mistake M1Ark made, getting screwed by a dealorship with their ridiculously inflated rates. I'd bet many if not most people here have as well! Live and learn.) Could I have this job at home? Yeah, given enough time I'm sure I probably could have, despite my limited experience. But, at the time I made the decision that my time was better spent elsewhere and, yes, though not a "RICH guy" I could afford to pay someone else to do this. Most of us have this option with most projects that need to be done on our cars. Just because someone makes the decision to go this route shouldn't make him a target here. Lighten up...

Even the multi-billionairs I have worked for have never said "LOL, I have a lot of money" when justifying or explaining a multi-million dollar home they will stay in a few days every few years....or their Leer jet....let alone an early 2000's Boxster with 100K. If being able to afford $5K or less in dealer repairs and driving an older, high-milage, lower-value Porsche means "a lot of money" I guess that term has indeed been redefined to include me. I would say buying a 2013 for cash is "a lot of money" but not some dealer service. Hell, we have spent that much on our dog that was hit by a car, then snapped it's leg, and now is in heart failure.

The comment was a bit pretentious, as I would never say anything like that, but I totally understand his view. For me, I have re-found the joy of maintaining my '00 Ranger work truck, my '04 Boxster, and my wife's '08 Touareg. Yes, major cash savings, but it's very rewarding to me.

Frodo 03-20-2013 05:50 AM

Quote:

Originally Posted by Timco (Post 332480)

The comment was a bit pretentious, as I would never say anything like that, but I totally understand his view.

Pretentious or, perhaps (even likely?), fired off without a lot of thought as to how it might be perceived. It happens fairly often on this and other boards. A "lot of money" is indeed a relative concept. In any case, here I chose to view it as merely his way of saying that, in this case, his time was worth more than the cost of having his car worked on by the dealer.

Regardless of how much money he does or doesn't have, I'll bet he'll reconsider where he takes his car next time---especially after the lambasting he's had here! :rolleyes:

heliguy 03-20-2013 05:57 AM

Sop towels!!!!! LMAO. Surprised they didn't charge you for the KY when they bent you over!


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