It seems more than unusual: that so many cars that are returned from lease, then put out for auction, ending up with less than the sum of their whole. I got one key with one book and new snows on a car returned last summer. It's a great car, so I can't grumble too much.
Yet, given the cost of one new key is over $250. it would seem Porsche Leasing would require a full inventory on returned cars. You'd also think they would have a printout/audit inventory on each vehicle that would follow, or at least be stored in a central database.
The lack of accountibility in this chain raises an unpleasant order of unknown origin.
Jim