How many Porsche owners experience "Customer no-service" at their dealership?

[tomatjs]

I didn't realize how many of you guys experience inconveniences as well as annoyances due to some incompetent and arrogant Porsche dealers. I have nothing but praises for my dealer. It's Ira Porsche/Audi here in Danvers. Mass. I live only 3 miles from them, and this was a major reason to go to them in the first place. I bought all of my new Boxster, Audi A4, Lexus from them which I currently own and drive. Their service is prompt, impeccable, and courteous. I had brought in my Boxster for a couple of minor problems ( one cosmetic issue, and the other, CD player skipping ) both times they listened to me carefully and loaned me with another Boxster and the Audi A6 for the other occation. And I think that they really take pride in doing what they do at the Ira Motor Group. The only complaint is that their Porsche service manager seem to be replaced every time I go back, and the showroom is a little too small and noisy. I believe in building a personal relationship with salespeople as well as service people so that they grow acustomed with you as well. Anyway, I just wanted to share my experience with you.

[YellowJacket]

Sorry to hear about the service some of you have. I would like to share two good stories about my experience with dealerships:

I bought my car at Jim Ellis in Atlanta. Every stereotype I hold for dealerships, they did not meet. I am 22 years old, so based on my experience in buying and servicing BMW's, I expected a fair amount of age discrimination when buying my first Porsche. Not the case at all. My dealer treated me the same way you'd expect to be treated if you were buying a $440k CGT. Secondly, I expected a snobby high-pressure environment. My dealer let me take the car out alone a few times before I bought it. He was also down-to-earth and knowledgable of his product. He has owned Porsches for the last 20 years, and understood the culture as a result.

I have my car serviced at Euroclassics Porsche in the Richmond, VA area. My service advisor treats me like gold, and has gone out of his way to help me get something covered by warranty, even when it was questionable as to whether the warranty covered it. I had a problem with a repair they had done (minor issue, though), and he immediately made an appointment for the next morning to have it taken care of.

If I could ask for anything, I would say I wish the dealerships had more loaner cars sitting around. I don't care what it is -- a fleet of 10 Kia's would be fine with me. I just don't like having to bring work to the dealership or have someone drive me too and from. When my parents drop off their $25k cars for service (Toyota Camry and F150), they certainly get a loaner every time. Why, then, can't I?

the funny thing is the saleman who sell porsches couldnt afford one anyways, they have nothing to be snobby about. They must think because they work for porsche they need to be snobby. I feel sorry for the there wives or girlfriends.

[Perfectlap]

How do you know a Porsche salesman can't afford a Porsche?
My friend who doesn't even work for GM got a very steep discount from
a friend who does work for GM on a brand new Saab. It was about 25%
and also Porsche's are very expensive cars and I'm sure the comission schedule
is not bad at all. Not to mention the fact that the dealership can set up discounted financing through the dealership's financing company.

The new boxster $43K is now cheaper than a 2004. So I figure a salesman can probably can get a crack at a new 987 for $32-$35. Financed over 5 years with a $5000 down payment, the salesman is looking at as low as a $450 monthly payment. I'm just guessing but I don't think that's a problem for a successful salesman. Porsche also has certified preowned Porsche's where any even better deal can be had because most of those pre-owned car's are trade-ins where the owner trading in the car is taking a ridiculus hit, often only getting 30% of Blue book. 70% is Lots of room for the salesman to get a good deal since the dealership made out so well.

I'll take a 2002 996 S for $40K at 1% financing please : )

Anyone can get finance, my point is paying for it up front like most people.

Anyone with a wage packet can get higher purchase or finance.
When finance is involved its not really theres untill its paid for.
When you buy it outright its yours right away!

[Perfectlap]

Most people?
Can't speak for Europe, but here in the US I would be really surprised if most people buy car's outright with interest rates at historic lows and dealerships giving cars to anyone with a $6 an hour job.
As it is today many people driving around with ultra expensive cars aren't bothering with ownership at all prefering to go the two year lease route.
I can't see how anyone who understands markets and investment would choose to tie up $60,000 into a car that will loose 40% of its value after four years. After four years most cars here in the USA are out of warranty and banks are unwilling to lend so readily for that used car which essentially drops the value even though the condition is still excellent.
My 2000 S had only 10,000 miles but lost $25,000 worth of value. THat's four year's worth of $500 a month payments, evaporated. : (
Meanwhile you could have had the other $30,000 invested into real estate or Ebay stock! (Up 220% post internet boom).
I can't fathom why anoyone with good credit would pay up front unless they had no intention of ever selling the car.

[YellowJacket]

I completely agree. Buying a car outright is a very stupid thing to do. As long as you can make more in the market than you're paying for interest (which isn't hard these days, even in a fairly conservative fund), you are losing money to buy a car outright.

when you buy a car you buy it because you dont think about selling it. Everyone will lose money on a car.
I always buy my cars upfront with cash, the car is YOURS as soon as you leave the showroom. With finance it belongs to the finance company and is never yours untill its settled. Like i say cant speak for the US, but I always pay outright.. no loan, payments ect.... rates are stupid and why waste money.

But if you plan on keeping a car for a few years and throwing it back and getting something else and keep on doing that then yer i see your point.
I just like to have thing to my name, not only is it a statment but my job pays very well so i dont really want to get involved in loans ect...
I get £110 per hour thats $220 per hour so its not really a problem. If i be stupid and jump into a ferrari my TAX will shoot up to 45% which is a no no!
I 100% see what you mean though and is a good thing if you dont plan in keeping the car or prepared to pay over so many years.
It just feels so much better driving a car thats paid for...
Its annoying when people jump into a lease car and scream i own a porsche ect..
pay for it then claim it.
However if you have finance with payments then thats ok, although its not yours yet your still making an affort to say i will settle the balance through settlement or payments. When your in a lease you borrow it for a few years...

I just hate the idea of debt, any kind of it. I need to know i can close my company tomorrow if i want and walk away. If i had higher purchase ect... then any company debt will eat that up.
do you know what i mean...

yellowjacket if everyone thought like you nobody would buy a new car and you wouldnt get the chance to buy...
I dont mean buy a NEW car i just mean even if its second hand paying for it up front in my life is much better!