Ok, so I'm going to apologize to everyone in advance if I sound pissy, but something just dawned on me and got me a little angry, so I'm going to tell my story. I've had this thing about a month and still no reply (read-on to understand)...
After researching Zeintop for a year, and discussing a purchase from Kari (President of Zeintec USA) several times, an opportunity arose for me to buy one "second hand" which was about 7 months old.
A couple days after purchasing it, I sent Kari some pictures and thanked him for all of his efforts along the way. I let him know that I love it and was going to do my best to get it seen (shows, forums, etc.) in effort to hopefully help some other tops get sold since I wasnt able to directly give him the sale. I only asked a couple simple questions...
1) I noticed in a picture on the webpage that there is a center latch cover. I don't have this part, I also heard mention of fender covers to protect the car during removal and installation, are these available for me to PURCHASE from you?
2) I've been tweaking the adjustments on this top for a couple days and it's almost where it needs to be, I'm still having some trouble getting body lines to match perfectly, any advice?
3) I have a small air leak where the top meets the front of the car near the windshield, any suggestions?
I asked the same questions twice (two separate emails), and only got a short response to the first email which said something to the effect of "I'm sure Pat told you how to adjust it, thanks for your enthusiasm."
I never got any response about the two parts which I thought came with a Zeintop and wanted to purchase since I did not have them.
....Here's where my attitude comes in.....
One would think that with a rather expensive and quite rare thing such as this, a company would want happy customers/promoters out there. I was really "Gung-Ho" about actively promoting the product because I not only believed in it's quality myself, but I was impressed with the "before purchase" personal attention I got.
To not even acknowledge my email is just crappy in my opinion. I wasnt looking for freebies or handouts, I was simply asking if I could buy the things I needed to make it complete, and how to adjust it so it looks it's best. Why would you want one of these on the street for people to see and say "It looks like something aftermarket...doesnt even fit right"
I'm still trying to get it "fitted" properly as we speak. I re-covered the headliner, it now looks great and I think I can fix the air leak with some thicker weatherstrip, but havent done it yet. The hatch still doesnt look right, it sits within the shell about .25" closer to the driver side and the corners (sharp points on the hatch) seem to be a bit higher than the rest of the body. Overall, I still love it and only people as particular as ....ahem...Porsche Owners....would notice
I'd love to have the latch cover though, fender covers would be nice too.
...Just thought I'd share my experiences with you all. Cheers
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