Warranty Direct is screwing me over on an engine loss Beware of Warranty Direct

[thenavarro]

Removed by thenavarro

[thenavarro]

Just a free bump so Warranty Direct can get the advertising they deserve.

Mike

[z281974]

I second the NYS Attorney General's Office route. They were very helpful and successful in a rebate dispute I recently had. The BBB was useless, however with my complaint last year against Warranty Direct. It seems that Warranty Direct is a "Sponsor / Member" of the BBB and as such is treated with "kid gloves" by the BBB. They obviously don't want to bite the hand that's feeding them. Good luck in any case.

Tom

Oh DUDE I didn't know you lived in NY, the NYS AG kicks ass, that's the same office I had to use against an unscrupulous Searay dealer. By the time the NYS AG was done with them they were offering me a cash refund in full or repairs, you can count on that office unlike so many other lame government entities.

[ChrisZang]

so how did the whole thing end, did they pay?

[thenavarro]

Originally Posted by ChrisZang

so how did the whole thing end, did they pay?

It is still going on and upon advice of counsel, I can't say much right now. Looks promising though. I'll update the thread when we have a final resolution.

If it hadn't been for legal representation, then I'm sad to say in my opinion that they probably wouldn't have honored their commitment or contract.

Mike

[kls]

I think we all appreciate finding out about the problems with Warranty Direct. I called them for a quote on my 04 several months ago, and I decided against it. My fear was exactly what happened to you - get big claim and suddenly they aren't your friend anymore. Another thing to be aware of is that once you talk to them, you will hear from them constantly. Of course the repeated contacts are simply concern that you may be driving an uninsured car and putting yourself at risk - but it can be annoying.