[husker boxster]

Right now I am sitting on an 0-2 count with them. Want to see if anyone else has any experience with them.

Strike 1
After biting the bullet and deciding to spend big bucks on center caps, I called departstop because they had the best price. This was Mon, Mar 19. Talked to the owner (Dayton) who took my credit card info. Figured I should have them by Thur. Fri my wheels for Whl Dynamics arrive but no center caps yet. There is a msg on my answering machine from my credit card company asking me to call them. Turns out Dayton entered a wrong expiration date so the transaction was rejected. I call Dayton. He said there was a problem running my card. I told him he used the wrong exp date. Why wouldn't he call on Mon? If I wouldn't have called him, nothing would have happened. OK, now he's going to get them ordered.

Strike 2
I figured with some luck the caps might be here today, tomorrow at the latest. Get home and they're not here. I call Dayton to see if I can get a tracking number. He's looking, looking, then says to hang on. Several minute pause. Comes back and says "they" are making them, that I got aced out of the last set. Should be ready by Fri at the latest. Won't see them until Tue or Wed. He thinks they could be ready tomorrow but he doesn't want to get my hopes up (how thoughtful). I asked why he didn't call. He didn't answer but sort of mumbled that he might be able to over-night them.

Somehow I feel strike 3 is 60'6" away. Dayton writes a real nice cover letter on his website about building relationships with his customers. His business prides itself on its service. Guess I've been aced out of that too. Meanwhile my wheels and tires sit in the garage.

On the other side of the spectrum is Harvey Peck. I dropped a check in the mail to him on Sat for a rear speaker plug for a 6x40 amp. Tues morning at 6:30 am his time he sends me an email and said he got my check and the plug was being sent. All this effort for an $18 part. Here's someone who understand customer service. Cheers, Harvey!

Thanks for letting me vent. I feel a little better. Would be interested if others have dealt with Dayton.