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Originally Posted by laphil
We tied both downstream and upstream and definitely checked the direction. I didn't get the insert that shows two dip settings. This is new! I'll take it in today and report results
Thanks
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RESULTS: The unit is going back. We've set the dips properly. We've verified the fiber direction and locations in the loop (with Dension on the phone.) The distributor upgraded the firmware. I give up! It may be a faulty unit... I haven't ruled that out. I will say this: The folks at Haas Entertainment in Los Angeles (Culver City) are top notch, very professional, and there's a reason why BH Porsche and Pacific Porsche recommend them. They really stand behind their work.