Quote:
Originally Posted by piper6909
Mailing it in wouldn't be a bad option, I guess. How much is a new 1/2" extension vs. the price of postage?
If they didn't benefit from the original purchase, it's hard to hold them responsible for the warranty. So I can't say I blame them for that. But hopefully they will, in fact, accept warranties for the ones they sold. But then you'd probably have to produce a receipt, whereas you never had to when Sears had them.
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Not worth my time to mail it. It sits in my tool box at work... broken.
Shouldn't have bought the brand if you couldn't accept the responsibility. Craftsman has always had a premium price; that price should reflect the service. I shouldn't have to keep track of receipts for all my tools for the higher price. Just like I expect the Snap on man to show up and prostrate himself before me.