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Welcome to the Porsche experience! :-)
This is a very common problem with these cars. The cable end wears, and Pops off. Frequently, when you look inside it, you'll see that the nylon insert is cracked.
The fix is to replace the cable ends, but it is my understanding that they are not available other than buying the entire cable assembly.
The good news? They're not terribly expensive.
Sent from my SM-G930T using Tapatalk
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