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Given the circumstances and recent IMS replacement (and cost to do so), this is possibly the worst failure story I have read; I am very sorry for your loss. Given that, please verify failure, and if is really dead, please do (or have done) a through autopsy. The cause of this failure would be of great interest to everyone in this community...not to sound grim or glib, but your loss could save another.
Best wishes and hoping for the best outcome.
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