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Unfortunately this is a common story. If you are a small business owner with high ethical standards and a "I trust you until you screw me" attitude, you will eventually run into customers who take advantage of you and make you miserable. I tried that approach and basically gave the money back to any customer who claimed to have a problem. I then ran into a couple who I knew had no problem but still complained. Finally decided it wasn't worth the aggravation.
I know of several others who went through exactly the same experience.
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2004 Boxster S Silver - FUNTOY
2002 Boxster Base Guardsy Red - FUNBOX
1987 Caterham Super 7 1700 Supersprint
2009 Mercedes Benz CLK 350 convertible
1941 Dodge Luxury Liner Coupe
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