Technically, I don't think the shop is in the wrong because you didn't specify you wanted a specific type of LN Bearing. If the shop knows they don't have the upgraded tooling to install the Pro model, they won't come out and tell you that option cause you only specified a LN. Is it totally honest, no- but let's be realistic...not everyone is, and they have to make money. It's like asking a dealer to use Mobil 1 to change your oil. If you don't specify 0w-40, they can fill with Mobil 5w-50 if they got that in stock for cheap, and still would've followed your orders.
Do you have a right to be upset though?- yes, but you're part to blame too for finding out the difference after the fact. The shop's job is to complete jobs, not consult you for the best option necessarily. Would it be nice if they did?...yeah
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Current: 07 Carrera S Cab in Midnight Blue
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