I, for one, have never had any problems when contacting Durametric for help or support. You also need to recognize that they produce multiple diagnostic software systems, Durametric is just one of their products. And the last time we tested an Autel, it could not read PPI related data like over revs, engine hours, etc.
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“Anything really new is invented only in one’s youth. Later, one becomes more experienced, more famous – and more stupid.” - Albert Einstein
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