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Eslai, another way to get satisfaction is to simply continue bringing in the car and demanding a radio replacement. After the 10th radio, I'm sure the PCA rep will be VERY involved in resolving the matter once and for all... this is a pain for you, but you can make Porsche feel the pain financially without making any demands for a NAV system or a new car.
If you think of it as a game, it won't be so frustrating!
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