I've got a 30Gig video iPod, 5th Generation black version. It's never given me any problems, but I hear your pain and frustration, friend.
Apple's made zillions off the iPod and they aren't that reliable of a device. The newest ones also scratch up like nobody's business. I put a sticky covering on mine the day I got it to insure it didn't get scratches all over it.
I must say though that the typical iPod gets beat up regularly. It's taken everywhere, rattles around in pockets, cars and backpacks and dropped repeatedly. It really needs to be sold as "nearly indesctructable" but it's actually a technologically high end gismo that's anything but indestructable.
There are many other competing models on the market and they're cheaper too... how reliable they are is another issue altogether.
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