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You're right, I'll be in touch with them again. The guy on the phone did not seem concerned at all. He just told me to get a new seal, pick the old seal out with some picks and tap the new one back in. There is a lip where it is supposed to stop and if you tap the new seal past the lip, it falls into the tranny. You're right though - why did it fail in the first place, only 2500 miles since the rebuild? This can't be a very common problem since I have rarely found this issue mentioned in the forums.
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