[Timco]

Originally Posted by Series9

The customer has a receipt for the work that says "NO WARRANTY DUE TO DEBRIS FOUND FROM A FAILING BEARING".

This is a case of doing the best we could given the customer's financial parameters. It was either try to save it or part out the car. The customer was fully informed when he made the decision to proceed.

I feel good about the work we did and I stand by our decisions. I run an honest shop that respects my customers.

If he sells the car and presents the paperwork for the bearing to a prospective buyer, the buyer will see documentation of what happened.


AND, I've been pre qualifying cars since before the LN "code of conduct" even existed. This car passed visual inspection of the pan and filter, and passed the cam timing check with the laptop before I started work.




I'm thinking I remember now why I don't post here very much......

Before you started work?? You, yourself, ran it with that bearing??

You should have passed. Not everyone can afford to do it right. Do you really think he will present that paperwork, or just hear verbally "new IMS!!!"????

I don't think you should be doing engine work. Maybe more oil changes and AOS jobs, but nothing internal. This does nobody any good but your own bank account.