Thanks for the advice. I finally broke down and took the car to the dealer. Here's what we found:
[*]Nothing wrong with the locking system[*]My wife was using the steering wheel to help her get out of the car. That was causing it to lock up.[*]Jerking the wheel side to side only makes it worse.[*]Solution is to turn the steering wheel to apply gentle pressure while simultaneously turning the ignition key. So far this has worked fine for the past week.
Hope this helps.
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