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Old 08-06-2013, 11:47 AM   #3
southernstar
Registered User
 
Join Date: Apr 2012
Location: Ontario, Canada
Posts: 598
Mountainman, I agree that knowledge is power and frankly, can't see how it would hurt if we could find out who the OEM supplier is to Porsche for waterpumps. As to your problem with the IMSB, it is unfortunate that your diagnosis refers only to 'metal in the oil filter'. However, if all he did was remove your filter and drain the oil, how did you end up with 3 hours of labour???? You might wish to advise him that unless you receive a written diagnosis confirming what you were originally advised, that you will be consulting a lawyer (as again, draining the oil wouldn't be 1 hour of labour, let alone 3). That, or moving directly to a letter from a lawyer may get him to do the right thing....

You might also wish to speak to the dealership, as they should try to cooperate in view of the size of the bill - ie., its no loss for them if Porsche pays a portion of the replacement cost. If it was not the IMS, then they should be able to tell you what is was, should they not?

Brad
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