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The car should still have heat at heater core with a closed thermostat, due to the bypass system. sounds like you had or have a very low coolant situation, (coolant in the bottle doesn't always mean coolant in the entire system) or as suggested no flow.
Either way the water pump and thermostat are relatively easy jobs if you are halfway decent mechanic. a lot easier than a car that has the water pump behind the timing belt like a miata or a VW golf.
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