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Just an observation and "shooting from the hip"
you've mentioned that the top was removed and taken to the shop.
is it possible that without the car as a template, the shop did not align the canvas to the frame?
The canvas may be "pulling" on the frame and not allowing the proper seating of the pieces. this may account for no change when the cable and the mounting points are adjusted.
A quick look at the "flatness" of the plastic window may provide some clue.
I suspect that if the canvas is too tight, it will bow the top and push the sides out.
When I had my plastic window replaced. The dealer told me to keep the top up for two weeks and let the material settle down & adapt.
this was asked before, can you raise and lower the window using the window switch?
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