Quote:
Originally Posted by VFX
Update.
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What do you guys think?
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i think you're making a smart move.
i would ask them if, since they essentially fixed the wrong thing (the fuel pump) before doing any actual work, to settle with the cost:
- parts for fuel pump (they can eat labor)
- labor for the actual diagnosis of the not-a-failed-but-good-chance-it-failed-IMS work they did.
push for that, tell them that since they didn't actually fix anything that was broken and ended up doing work that didn't need to be done prior to diagnosis that both of you should have to share the "mess up"
of course, like you said, since they have the car they're holding all the cards.
best of luck!