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Old 06-02-2012, 01:43 PM   #10
AndyA6
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Join Date: May 2010
Location: Utah
Posts: 775
Quote:
Originally Posted by AndyA6 View Post
Hahaha! What a joke! They cancelled my order again! I am on hold with Autozone customer service right now.
Update, after being on hold, and after the first person blew me off, I got hold of a "supervisor", a lady who actually tried to help.

Long story short, she will get in touch with "order fullfillment" and let me know when I can expect the oil (22 quarts). They will honor price, gift card offer etc.

Just to summarize-

1. first order accepted, then cancelled
2. second order accepted and then cancelled, this time "as requested", well I did not requested this. They also charged my CC!
3. called customer service and vented a bit, result above.

Let's see............

Later,
Andy
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