We've seen a lot worse on here - perhaps the "metal chunks" as described by the service manager have dropped out....
The next thing to do is drop the oil pan and see the resedue in there plus determine if the metal is magnetic or not - this will give you a better understanding of where the flakes are originating from.
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2001 Boxster S (triple black). Sleeping easier with LN Engineering/Flat 6 IMS upgrade, low temp thermostat & underspeed pulley.
2001 MV Agusta F4.
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