So you expect that Charles will maintain a list of several hundred shops with all the data entry/update/verification that that entails for free? Maybe he does a credit check or a Better Business check? Maybe being on the list implies that the installer can call him for help if he gets stuck in doing your job?
(I come at this as the President of a home owner's association of 305 lots where the maintenance of the data base of names, addresses, phone numbers, email addresses, etc is a several days a month job.)
Recall that Jake had to stop selling IMSR kits because the overhead of supporting those trying to do the installs was forcing him to have a full time employee just answering the phone. When your reputation is on the line and someone out there is doing the work and you are a long way away it is a tough situation. Will the car owner blame the XYZ shop or that darn LN kit installed by the guy that was on your list?
Last edited by mikefocke; 04-20-2012 at 07:44 AM.
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