^For me that's normal... anyone who has the sense to take their car to the dealership for simple maintenance items deserve to get r***ed...
Dealership don't make money selling cars, they make money doing simple oil changes and maintenance work.
I know a mechanic who works at a dealership admits to me that business is bad and service managers outright lie to customers telling them they need brakes & rotors replaced asap when they have 50% left.
But hey, I hear their free coffee tastes great and their sofas are comfy.
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