Mrsparkle:
I feel bad for you and your situation. You deserve much-much better.
I think you need to start making phone calls and writting letters. Start with the owner/GM of the Porsche dealer that you purchased from. Also call the 1-800-Porsche phone, and log a complaint with the proper people within Porsche of North America.
Also, very importantly, set-up a meeting with some high level person at your dealership (Service Manager and/or GM) along with the Porsche Regional/Zone Service Executive. All zones and regions have them. The dealer can find out when he/she is going to be at the dealership next.
Hope this helps.
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