Quote:
Originally Posted by thstone
I hate my local dealer (Rusnak Porsche in Pasadena, CA). Everytime that I go there, I am strongly reminded that their business model is built on selling new cars and performing warranty repairs - and that they really don't want anything to do with my "old" car unless I'm interested in upgrading to a new model off the showroom floor.
What is your experience?
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I have heard this before about Rusnak but that's generaly true about all new car dealers. I hate the parts dept @ Newport Beach Auto center (4 miles from my shop) & usually will drive an hour away to Circle Porsche for parts, I used to take my car & all the PCNA press fleet cars to Circle for service & they had good mechanics then. Tried Power Porsche in Torrance Good parts dept. but service dept was substandard especially service writers.