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Well, it's always hard to "prove" this type of thing (which is why I gave up on letting other people work on my car) so the best thing is to approach the shop respectfully and make them aware of damage that might have been caused while in their care. Their immediate response will usually be a good indicator of their reputation or willingness to "compensate" you if they actually claim the damage as their's.
Unfortunately, it will probably get denied and you'll be stuck with scratches and a "lesson learned." If they aren't willing to take responsibility and you can build a case that supports your claim that they are at fault, you might just have to "take your business elsewhere".
You alos have to look at it from the shop owner's perspective as well, as tehre are probably shady people out there that make fraudulent claims as well. These types of things can probably leave a bitter taste in the mouth of the owner and cause them to take immediate defense when a complaint comes in in good faith.
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